Open Adobe PDF in client application
Office 365 / SharePoint online needs to support opening PDF documents in SharePoint directly to client application (Adobe Acrobat Pro/DC).
As of this request, technical support has stated the only way to open PDF files in Acrobat is to download/save them.
SharePoint On Premise has supported this feature for some time.
Adobe PDF files are as common and Microsoft Office Suite documents and must be editable directly to/from SharePoint Online without the need to down/save edit, and upload which adds user overhead and lowers productivity.
Thank you everyone for your feedback on this item. We recognize this is a valuable feature and are looking at ways we can address it. We do not have a timeline to share at this point.
Microsoft Product Team - This is a massive blocker for banking and financial customers who need the ability to create, update and delete using Adobe DC or similar PDF editing tools. The use case is you often are adding multiple PDF's into a combined PDF, splitting out pages, reorganizing pages, etc. In our case we also sign. The editor is used like a full client application. We work regularly with the other MS Product teams as a strategic ISV; this feature would be a massive enabler for industry adoption.
Bill Schmidt (Ergo-IT Solutions) commented
SMB customers need reliable integrated tools. Integrate Adobe with SharePoint and Teams.
Michael Campblel commented
This seems quite an obvious requirement for any intranet.....our users need to be able to open PDF's in the browser as many of our PDF's a fillable forms.
Rick Hyne commented
As a long time Box user migrating to SharePoint, it is easy to open PDF documents from Box into the desktop version of apps, e.g. Adobe and then return the file from where it came.
Maybe Microsoft can buy Adobe to make it happen?
PDF User commented
Can the settings be changed so that when opening PDF documents saved in SharePoint the default desktop application a user has set-up is used instead of opening in a browser, it's so frustrating that there are two or three extra steps every time I open a PDF file. (n.b. I have already updated as many of the default/browser settings as I can)
I need to open pdf files directly from adobe reader in sharepoint.
Albert Edelstein commented
This is an essential feature and should be the main priority.
[Deleted User] commented
Open or save is a normal option- please don't start getting microsofty and breaking normal behaviour or making Edge behaviour different to other browsers.
to everyone else who has voted for this - the only way MS can do this is to mess with the browser security boundries - something which they did with activeX and it caused a right mess.
stop asking for things which can't be technically implimented without MS making bodges.
also PDf files should directly open in the client application(Adobe Acrobat reader, PDF 24, etc.) like xlsx, pptx, docx do. For users it's horrible to have the differences. While all other files open in separate windows pdf open in the same and by closing this window the user also closes the sharepoint. That's lost time and does not allow efficient work!
Is the answer in Edge? When I use Firefox to browse to a Sharepoint library, the pdf's in it open up directly in my PDF desktop app (NItro Pro). Firefox allows users to set individual preferences for how the browser handles different types linked files. Unfortunately, Firefox does NOT support dragging and dropping files into Sharepoint which is why I started to use Edge. THere should be an addon / extension / option in Edge to allow users to choose the app used to open linked files.
Julie Montreuil commented
You shoud fix this ASAP! this is a major concern for our project and it brings a poor user experience
We need this feature right now. Thank you for all that you do.
Jason Piterak commented
This is one of the primary sticking points moving clients to SharePoint. We have dozens of customers that use pdf's for critical parts of their workflows.
The only workaround at this point is to use the Adobe Document Cloud integration- which still does not give access all Acrobat DC features; or to completely re-organize customer sites to have pdf files stored in separate locations so that we can use the OneDrive sync for those folders/libraries/sites.
Downloading files and re-uploading causes huge problems with file versioning and data governance.
Please fix this!
Rob - Admin commented
can this feature please be added and extended to other non Microsoft applications please. It is not only MS Office files that are stored in Sharepoint online.
Dennis Pham commented
Please consider this UserVoice as an option:
Geir Stavsholt commented
You can vote for it in Microsoft Teams UserVoice..
Dennis Zuvela commented
Seriously this issue with Sharepoint is making our senior management question whether Sharepoint is the right product moving forward. Why can't MS make this happen. I feel they will lose more customers that have products that enable colab between products.
Mike Watson commented
My firm dances around this problem daily, and it's a real chore to have to use a file folder or desktop to download PDFs from SharePoint to manipulate them instead of simply clicking on the link as we do for Word and Excel files. We need these to open in either Acrobat Pro or Reader (depending on what the user has installed) natively instead of in the browser. I can't believe we've slogged through this for over three years with no solution in sight, just workarounds.
This is my most frustrating issue with SharePoint. I need this feature at least 20 times a day and it's circumventing the whole reason we use SharePoint (so that we don't have to download and save pdfs locally and so that we can edit inline via the native acrobat app).
Susanne Joest commented
Having to download a pdf first to edit it defeats the very purpose of an online collaboration site, by forcing people to edit documents offline instead, this is a step back into the offline stone age. And, corporate users have pdf tools that can do way more than only a pdf viewer for very good reason, so can you please enable them to use these with sharepoint online. For example, for legal documents, we need to commend them, redact them, full text scan them etc. , all of which the online viewer is not capable of, and this is why we pay for an expensive Acrobat SD or Pro license. So, hopefully you can now please enable us actually use these pdf tools for our daily work.