Open Adobe PDF in client application
Office 365 / SharePoint online needs to support opening PDF documents in SharePoint directly to client application (Adobe Acrobat Pro/DC).
As of this request, technical support has stated the only way to open PDF files in Acrobat is to download/save them.
SharePoint On Premise has supported this feature for some time.
Adobe PDF files are as common and Microsoft Office Suite documents and must be editable directly to/from SharePoint Online without the need to down/save edit, and upload which adds user overhead and lowers productivity.
Thank you everyone for your feedback on this item. We recognize this is a valuable feature and are looking at ways we can address it. We do not have a timeline to share at this point.
Please enable PDF viewing with Foxit Phantom PDF instead. My company uses it with no issues.
Lance Aughey commented
I'm no expert, but I'ma guess this has more to do with Adobe (and its relationship with Microsoft) than it does with technology. Whether you want to call it copyright or trademark, this "feature" won't happen without Adobe's involvement. Why do I suggest this? Because we use different PDF handlers at my place of business and those who aren't using the Adobe handler experience ZERO problems (well, other than the annoying check out / check in requirement). I dare (want) Microsoft/Adobe to prove me wrong. :0)
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This function is needed very urgently.
These days you can't explain users why it is not possible to fill out PDF forms stored in a solution like SharePoint Online!!!
This is totally unacceptable. What is the reason to turn it off?
This issue appears to have gotten even worse with the most recent patching. It feels as if Adobe is specifically disabling the open-in-client-directly-from-SharePoint feature in an effort to try to force users to have to invest in future Adobe alternatives for digital signature vice simply opening a PDF in Reader DC and digitally signing and automatically saving in SharePoint. Frustrating to say the least.
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Many of our business documents are published to fillable PDF. We've had to switch doc lib to classic view in our new modern environment. We need to move the business forward, not go back in time. More staff from our agency will be coming to here to vote for this functionality. Please get this fixed as soon as possible.
Joseph James commented
Still an issue! is there no hope!!!
Microsoft, this issue has been ongoing since 2016, when are you planning to add this to your road map?
Carl Keifer commented
We use a PDF editor to create, edit, manage files... if the PDF does not open as the sharepoint file, it is a mess to download, edit, upload, and version the document.
Currently we are mapping the sharepoint library as a drive to work with the files as we need to, but this comes with its own problems. This is a NEEDED update to make sharepoint immensely more useful in the web browser experience which is clearly where you would prefer users access content.
Same problem ...
Problem for us too. We're now syncing from the SharePoint library as a work-around.
Jact Cowi commented
We're struggeling with this.
We nned to open directly in BlueBeam Revu to make annotations and add digital signatures
Just to add to this issue, I see this issue manifest most predominantly in the save as pdf:
When I have an Office365 file open and wish to save this as a pdf, when working from my local Dropbox (for instance) folder, the pdf file opens in Adobe Acrobat so I can view the result. However if I perform the same process saving to a file I open in my local sharepoint folder, the "Save As" by default is to "https://xxxxxxx.sharepoint.com/sites/SiteName/Shared Documents/Folder...".
This has the effect of opening the pdf in my browser pdf viewer. I must then open the file in Adobe to properly view the output pdf.
I know that I can browse to the local Sharepoint folder to "Save As" and this will then open in Adobe, but this is a step that takes time and I must do this for every incremental save as I make adjustments to the file, making this a painful process.
Looking forward to hearing ETA on this as it is an awful user experience seen multiple times per day.
[Deleted User] commented
It should save a lot of time and would be very helpful Microsoft!
we have been stopped our plans to migrate to the new sharepoint version due to this and other missing features. This is a show stopper, indeed.
This is a show stopper for our organization.
Our users are struggling with the shift to SharePoint and Teams. Not having this is reinforcing their sense that the product is half-baked and reinforcing their 'return to default' behaviour meaning they are reverting to using the file browser (which relies on the dodgy Onedrive for business sync tool) because it gives them (some) functionality.
Guillermo Perez commented
This functionality would greatly improve our ability to work within SP.