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Open Adobe PDF in client application

Office 365 / SharePoint online needs to support opening PDF documents in SharePoint directly to client application (Adobe Acrobat Pro/DC).

As of this request, technical support has stated the only way to open PDF files in Acrobat is to download/save them.

SharePoint On Premise has supported this feature for some time.

Adobe PDF files are as common and Microsoft Office Suite documents and must be editable directly to/from SharePoint Online without the need to down/save edit, and upload which adds user overhead and lowers productivity.

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    Cory Candia shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    157 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        Encrypted (RMS / AIP / IRM) pdf files are needed to open via Acrobat Reader. (Browser doesn't have the capability to decrypt protected content.)

        BUT, SharePoint doesn't allow to open file on Acrobat Reader.

        No solution...

      • fixpdfplz commented  ·   ·  Flag as inappropriate

        Don't worry folks.. They just broke this in on-prem 2013, Windows 10 Acrobat DC and Reader DC also!

      • Zain Swinton commented  ·   ·  Flag as inappropriate

        I like it so much how Microsoft forcing people to use different apps instead of SharePoint. Slack, in opposite, allows to open pdfs in app, or directly with Adobe reader or a browser tool like this one: https://edit-pdf.pdffiller.com/ At this point I've lost any hope it will get better, Microsoft has successfully converted to a shithole

      • Michael commented  ·   ·  Flag as inappropriate

        Hi! My name is Microsoft and I just ignore one of the most requested features that people have been asking for 3 years now.
        Sometimes i wonder what the point of this site is if they dont address popular requests.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Roxie, I already tried to disable the add-ons (as it used to work on prem SharePoint) but still the pdf is opened in browser and not in native application.

      • Roxie commented  ·   ·  Flag as inappropriate

        If you disable the Adobe Reader in the Manage Add Ons (Settings>Manage Add Ons> All Add Ons), this will open PDFs in the native application

      • Ian Howe commented  ·   ·  Flag as inappropriate

        The longer my company is on Office 365/SharePoint Online the more I'm regretting we ever made the move to it. Issues like this and many, many other SHOULD NOT EXIST.

      • Tina commented  ·   ·  Flag as inappropriate

        Yes please work on a fix for this problem. Users want to be able to edit PDF files directly from SharePoint as they did in previous versions. Thanks, Tina

      • Timon commented  ·   ·  Flag as inappropriate

        We've just migrated to SharePoint Online and this is a frustration for our users. Please fix this MS!

      • Anonymous commented  ·   ·  Flag as inappropriate

        We just migrated from Box and box would open all documents in the native application include adobe reader or acrobat depending on which app the client PC had as the default

      • Meg94 commented  ·   ·  Flag as inappropriate

        Truly this is a huge weakness. This lack of ability causes us to unnecessarily sync libraries.

      • JoeD commented  ·   ·  Flag as inappropriate

        Funny, Nadella touts the MS-Adobe partnership on stage at Ignite, but SPO can't even use Acrobat any more. I even stopped by the Adobe booth at Ignite and asked them about it, and they had no idea what I was talking about, then tried to sell me on their Sign product... LOL.

      • Irritated commented  ·   ·  Flag as inappropriate

        Please for the love of all that is Business IT include the ability to edit PDF's from the library. How hard is it to open a PDF in the Adobe client? It seems with every new iteration of SharePoint Microsoft touts all of this new cool stuff, but FAILS miserably in reading what client needs are. The client needs are basic and more and more M$oft is dropping the ball. What will be the next thing nearly everyone uses that will be broken, taken away, or deprecated? PLEASE AT LEAST GIVE US THE ABILITY TO USE THE ADOBE CLIENT!!!

      • Microsoft User commented  ·   ·  Flag as inappropriate

        This does seem to be a very basic failing. The prevalence of .pdf files would suggest that this is one of the absolute requirements. All office files can be opened in either the browser or the installed application (obviously) but surely allowing the file to be opened with an installed Adobe product must be an option? Especially as it opens the file in the current browser window and not a new tab/window, which makes looking at more than one file at a time a real problem.

        This functionality would be greatfully received.

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