Open Adobe PDF in client application
Office 365 / SharePoint online needs to support opening PDF documents in SharePoint directly to client application (Adobe Acrobat Pro/DC).
As of this request, technical support has stated the only way to open PDF files in Acrobat is to download/save them.
SharePoint On Premise has supported this feature for some time.
Adobe PDF files are as common and Microsoft Office Suite documents and must be editable directly to/from SharePoint Online without the need to down/save edit, and upload which adds user overhead and lowers productivity.
Thank you everyone for your feedback on this item. We recognize this is a valuable feature and are looking at ways we can address it. We do not have a timeline to share at this point.
Adobe is causing the issue (regardless of whether Adobe is your default PDF reader). To correct do the following:
1. Open Adobe Reader/Acrobat on your PC
2. Click on the ‘Edit’ menu then ‘Preferences’
3. Click on ‘Internet’ on the side bar
4. Under ‘Web Browser Options’ untick ‘Display PDF in browser’
5. Click OK to save the setting.
PDFs will now open with your default PDF app on your PC.
Another upvote for this requirement
We have SharePoint 2016 On-prem. When we were using IE, SharePoint library .pdf files opened in Adobe.
Switching to Edge, .pdf files only open in the browser.
Same user, same file, same SharePoint. Just different browsers.
Did you try Adobe Document Cloud PDF Experience for Office 365 https://appsource.microsoft.com/fr-CA/product/web-apps/adobeinc.adobe-document-cloud-pdf ? Does it work well?
Jeffrey Manabat commented
when are you going to fix this?
This issue must be fixed to gain effective buy-in of SharePoint, Shared Drive workarounds are becoming more prevalent and standard practice. Microsoft seems out of touch with the way businesses operate.
Rachel Morgan commented
The ability to launch Acrobat DC and directly edit a PDF is urgently required
Greg Burns commented
I can't believe this issue is 4 years old. Fix this ASAP, please. Or explain why you can't.
Office 365 Japan Support Team commented
SharePoint Online のモダン表示で、ドキュメント ライブラリ上の PDF ファイルを開く際に、SharePoint Online の機能で開く他に、Microsoft Edge や Google Chrome の PDF ファイルを開く機能、Adobe Acrobat のアプリケーションなど、既定でどの機能で開くかを選択できるようにしてほしい。
Please make it so that when opening a PDF file in the document library using the SharePoint Online modern view, let users choose the default way to open the PDF file, for example using Microsoft Edge, Google Chrome, Adobe Acrobat application etc., in addition to opening using SharePoint Online.
The best way to display a PDF file differs for every user.
Pernille Bernth commented
A solution to this would make a lot of people very happy :)
Zuhair Ahmed Khan commented
Pls pls pls release a fix for this
Just adding my voice to the chorus - please fix!
Indeed, absolutely critical. It virtually impossible to view and print PDFs currently. Taking a document off a corporate file plan to print it goes against the whole IM strategy.
Absolutely critical to modern workforces. Gain adoption by implementing or enabling trusted third party applications to provide this functionality.
We use Sharepoint for very large PDF files with thousands of pages in each (several GBs in size). These PDFs max out the browser cache and lock up Chrome. A simple, one-click solution to automatically open these documents in Adobe Acrobat is needed very badly. Clicking "Download" at the top of every Sharepoint page when you want to open a lot of documents becomes cumbersome.
Barbara Garrett commented
We had hoped when Satya announced a partnership with Adobe at Ignite 2018 that Microsoft wouldn't see Adobe as a "third party" but a vendor that they would collaborate in order to remove any "inefficiencies of the 365 platform".
Koen Laan commented
Encryption of third party documents limits their rendering in the browser. Which limits the efficiency of the 365 platform.
We are now using FoxIt Reader instead of Adobe Reader. Foxit allows you to sign documents from the Web Based Client as well as to Save Files (ie you sign the document and then "Save As" to the library in SharePoint that you want the file to reside in).
Foxit Reader also allows you access to the SharePoint Meta data fields (but not through the Web Browser).
Andy S commented
Great, come to find a solution to something that's been around for ages and it's still not possible! Fix it, because the web based PDF reader is useless. I can't annotate or sign my documents
Sunit Sheth commented
This should be addressed immediately. Many customers have come to rely on the ability to open a PDF with a client application and save it back to SharePoint. Now those same customers are hesitant to move to O365 due to this ability being lost. @Microsoft please fix this MAJOR issue.