Open Adobe PDF in client application
Office 365 / SharePoint online needs to support opening PDF documents in SharePoint directly to client application (Adobe Acrobat Pro/DC).
As of this request, technical support has stated the only way to open PDF files in Acrobat is to download/save them.
SharePoint On Premise has supported this feature for some time.
Adobe PDF files are as common and Microsoft Office Suite documents and must be editable directly to/from SharePoint Online without the need to down/save edit, and upload which adds user overhead and lowers productivity.
Thank you everyone for your feedback on this item. We recognize this is a valuable feature and are looking at ways we can address it. We do not have a timeline to share at this point.
Ryan Z commented
Microsoft needs to address this issue. Getting employees to use SP for company files is hard enough as it is. It needs to have the same functionality as if saving to the hard drive.
Agreed. This is one of those seemingly obvious functions that Microsoft has for some reason overlooked/neglected, and the radio silence greatly adds the frustration.
As early adopters of SharePoint Online at a major university, we have wondered many times over the last few years "Does Microsoft even consult with organizations to find out basic, common needs required to make SharePoint worthwhile?" In some cases, the missing essential functionality has been added, but others--like this--still need to be addressed!
No creo que nadie de Microsoft vea estos comentarios. Ya que ni responden y permiten que haya quien a colgado links de publicidad de productos de hierbas curativas y Microsoft ni se molesta en eliminarlo.
Looking at the comments and am taken as well, hoping there was a fix here, however, this is how I resolved it for our agency (Let me remind everyone the "Default open behavior for brower-enable documents is selected for Open in the client application" but we know it doesn't work - so here is the FIX:1. Open Adobe Acrobat DC
2. Click Home
3. Click Add Account
4. Click ADD Account
5. Enter Account Name (Type in name of SP Link)
6. Paste the link of #4 SP into the URL Field
7. Click Continue (The account is added in the Left Pane under the Storage Section.)
8. You will need to open the SP LINK from Adobe when wanting to edit files
Nancy McKeil commented
I can't believe it. Trying to sell SharePoint Online to a colleague, I just told her that "I'm sure you can open and edit PDF documents in SharePoint directly" just to now learn that you can't. How do we drive up the votes? I'm confident the votes don't represent the roadblock this represents.
I have to add my comment here. It is ludicrous for there not to be a reasonable, workable solution for this problem. Given that the most recent post ON THIS THREAD ALONE was yesterday, I am flabbergasted. As a new user, I cannot recommend SharePoint to my clients.
So frustrating this is getting more difficult not easier
Mike Croft commented
Our internal clients work with PDFs all the time. They want to move away from the SharePoint site we developed for them because the site now opens PDFs in the browser instead of in Acrobat. They have lost work and we're losing momentum for SharePoint document libraries in our organization.
Juan Gonzalez commented
Third time posting about this. Any news anyone? Can't believe this is the 2nd most voted request, yet Microsoft is working on the 1st and 3rd request, but nothing to update on this one. Microsoft, please provide a statement as to your stance about this request.
Lisa Hammond commented
The work-arounds are tedious and error-prone for end-users (open with explorer or map a network drive), please tell me there is a way to set the default PDF editor in O365/SPO Admin Center!
Ludwig Fichtinger commented
We need this functionality too. Otherwise sharepoint will be droped by the users..
Tony Argh commented
Just want to reiterate this has completely halted my progress on moving forward with Sharepoint testing. I have 4 users on Adobe, 14 on Foxit PDF, and a few more using Nuance's product. A workaround for Adobe only won't work for me.
This has been asked for over 2 yeas ago. I'm going to guess it will never come. I'm looking elsewhere for a similar product.
Acrobat is able to open Sharepoint files directly, but it's not straightforward and must be improved.
Two workarounds available today:
1a. (slow manual method)
Preview the pdf, then select 'open in browser'. This URL can be opened with Acrobat. Grab the URL and open the run command, type
"acrobat.exe" then paste the URL.
Acrobat allows you to check out the file and make edits directly.
1b. The above can be automated, we use a powershell script on the PCs that need it. Not ideal for a large rollout though...
2. Acrobat Reader DC can connect to Sharepoint and gives you a rudimentary file browser, doesn't work well for flat views with metadata as it just gives you a folder/file structure. Anyway, with this you can open files directly and edit.
We were all done migrating from on-prem to SharePoint online only to find out that we cannot open PDFs in Adobe client to make edits. This is a major part of our workflows and we need this functionality. Why was this not presented to us? We connot use SharePoint online now because of this.
You have to fix this. We have just realised that we cannot now use SharePoint. This is nuts.
Juan Gonzalez commented
Is there anyone from Microsoft seeing this? If not, uservoice is pointless. This has been a big issue for a while and I have not been able to see a Microsoft answer or update about this in a year's time.
Aaron Aimoe commented
How is this still not a feature? This is still the only major thing preventing us from migrating from an on prem file share to a sharepoint site.
We have found the only way to accomplish this is to use either the sync client or a webdav connection which unfortunately forces users to work in two different panes of glass.
This is a huge barrier to moving from an on prem SharePoint server or file server. We have many users who edit PDF's on a regular basis and to have to download, save, open, and then resave to SharePoint makes it a hard sell to them. There is no reason all O365 products could not be configured to allow the local operating system defaults for file types as an option.