Open Adobe PDF in client application
Office 365 / SharePoint online needs to support opening PDF documents in SharePoint directly to client application (Adobe Acrobat Pro/DC).
As of this request, technical support has stated the only way to open PDF files in Acrobat is to download/save them.
SharePoint On Premise has supported this feature for some time.
Adobe PDF files are as common and Microsoft Office Suite documents and must be editable directly to/from SharePoint Online without the need to down/save edit, and upload which adds user overhead and lowers productivity.
Thank you everyone for your feedback on this item. We recognize this is a valuable feature and are looking at ways we can address it. We do not have a timeline to share at this point.
Juan Gonzalez commented
Third time posting about this. Any news anyone? Can't believe this is the 2nd most voted request, yet Microsoft is working on the 1st and 3rd request, but nothing to update on this one. Microsoft, please provide a statement as to your stance about this request.
Lisa Hammond commented
The work-arounds are tedious and error-prone for end-users (open with explorer or map a network drive), please tell me there is a way to set the default PDF editor in O365/SPO Admin Center!
Ludwig Fichtinger commented
We need this functionality too. Otherwise sharepoint will be droped by the users..
Tony Argh commented
Just want to reiterate this has completely halted my progress on moving forward with Sharepoint testing. I have 4 users on Adobe, 14 on Foxit PDF, and a few more using Nuance's product. A workaround for Adobe only won't work for me.
This has been asked for over 2 yeas ago. I'm going to guess it will never come. I'm looking elsewhere for a similar product.
Acrobat is able to open Sharepoint files directly, but it's not straightforward and must be improved.
Two workarounds available today:
1a. (slow manual method)
Preview the pdf, then select 'open in browser'. This URL can be opened with Acrobat. Grab the URL and open the run command, type
"acrobat.exe" then paste the URL.
Acrobat allows you to check out the file and make edits directly.
1b. The above can be automated, we use a powershell script on the PCs that need it. Not ideal for a large rollout though...
2. Acrobat Reader DC can connect to Sharepoint and gives you a rudimentary file browser, doesn't work well for flat views with metadata as it just gives you a folder/file structure. Anyway, with this you can open files directly and edit.
We were all done migrating from on-prem to SharePoint online only to find out that we cannot open PDFs in Adobe client to make edits. This is a major part of our workflows and we need this functionality. Why was this not presented to us? We connot use SharePoint online now because of this.
You have to fix this. We have just realised that we cannot now use SharePoint. This is nuts.
Juan Gonzalez commented
Is there anyone from Microsoft seeing this? If not, uservoice is pointless. This has been a big issue for a while and I have not been able to see a Microsoft answer or update about this in a year's time.
Aaron Aimoe commented
How is this still not a feature? This is still the only major thing preventing us from migrating from an on prem file share to a sharepoint site.
We have found the only way to accomplish this is to use either the sync client or a webdav connection which unfortunately forces users to work in two different panes of glass.
This is a huge barrier to moving from an on prem SharePoint server or file server. We have many users who edit PDF's on a regular basis and to have to download, save, open, and then resave to SharePoint makes it a hard sell to them. There is no reason all O365 products could not be configured to allow the local operating system defaults for file types as an option.
I agree. We are making a large push for many of our users to Sharepoint and OneDrive. One sticking point is the users who utilize Adobe Acrobat to edit PDF's on a regular basis. Having to download them first to edit them is adding steps from what they are used to with a file server. I know we can add cloud locations in newer versions of Acrobat but it does not offer the same functionality.
This feature should work sharepoint online. For consistent, we need it to work with sharepoint online.
It does not fly well with our users to not be able to do this with onclick
Anonymous 2 commented
We have heavily used, until our recent migration from prem to online, the ability to edit PDFs directly within the SharePoint window. The loss of that ability will greatly accelerate the urgency and timeline to move from SharePoint to a full-featured document management system with this editing ability as a native feature.
Rob Nicholson commented
The comment below about cancelling Office 365 resonates with me here. Many of my clients edit PDFs and it's the single common complaint is the lack of PDF integration. Why is this so hard?
Roy Graphenreed commented
This is a problem for my users. Classic view once we disable features for PDF, the users files are still opening up in the browser. User want to have one click and not be trouble with two or three clicks to do there job. As a SharePoint Guru, you are making my advocacy of SharePoint and Office 365 very hard to argue. We need updates to this issue as soon as posss
This requires a solution, it doesn't matter how. PDF use in business is deep-seated. I'm not sure that Microsoft understands the magnitude of this annoyance to business customers. Advice and workarounds are needed at the very least.
The feature works in sharepoint on perm. But, it doesn't work sharepoint online. For consistent, we need it to work with sharepoint online.
Under the Library Settings of where the PDf is located go into Advance features and there is an option for opening file with Client side Application. You may have to get your portal admin to take care of that.