Open Adobe PDF in client application
Office 365 / SharePoint online needs to support opening PDF documents in SharePoint directly to client application (Adobe Acrobat Pro/DC).
As of this request, technical support has stated the only way to open PDF files in Acrobat is to download/save them.
SharePoint On Premise has supported this feature for some time.
Adobe PDF files are as common and Microsoft Office Suite documents and must be editable directly to/from SharePoint Online without the need to down/save edit, and upload which adds user overhead and lowers productivity.
Thank you everyone for your feedback on this item. We recognize this is a valuable feature and are looking at ways we can address it. We do not have a timeline to share at this point.
Tony Argh commented
Adding my name here. Really holding us back from full scale adoption of SharePoint.
Saravanakumar Narayanan commented
This is really frustrating and due to this we are not migrating to sharepoint online, please fix this ASAP.
Currently our group use OpenText because OpenText provide much easier way to work with PDF. If SharePoint can provide same level of easiness, we would definitely move these from OpenText to SharePoint.
e van luit commented
This really needs to be fixed..
The synchronization of files to local storage is functional, as long as the only relevant items in the SharePoint list are filename and date/time stamp. However, the File Explorer view prevents us from using the other list fields (metadata). Some of our libraries were designed to be flat, rather than with a traditional folder structure, so the list fields come in very handy. Adding better integration to PDF readers/editors, such as Adobe Acrobat, would be a valuable feature.
Barbara Garrett commented
Actually, that is not what is happening which is causing the main consternation - the file is not for editing, just browsing, but if it is a PDF portfolio - the users cannot view it. It is the same as .msg files. You cannot view it even if you have the software installed. There is an "Open in Client" option that does not work for these files.
Charles Roddie commented
A proper installation of sharepoint on a client desktop involves syncing using OneDrive. Any file can be edited if the user has editing software and is automatically synced. PDF is no exception.
Most of this thread is calling for download of data for editing on a user system, in a way that can be uploaded... in other words it is calling for sync, which is there already and has always been there.
This issue just brought our SharePoint Online migration to a halt. Please fix ASAP!
I agree with the many urgent comments posted below! WHY IS THERE NO RESPONSE OR ANY SORT OF ACKNOWLEDGEMENT FROM MICROSOFT on this thread?
This is critical functionality that is preventing us from being able to retire our SharePoint 2010 On-Premise app for crying out loud.
As Phil below so elegantly stated (and all I've done to his quote is to update the # from 542 to 584...): As of this moment, we're at 584 votes and no one from Microsoft seems remotely interested in giving us the time of day. I would love a very technical explanation from someone about why it is that this feature request simply cannot be implemented
Jamie J commented
Come on! This is important. Please make this a bigger priority. Only being able to open pdf's in the browser is not helpful. Please fix this.
There is a new SharePoint product "PDF Wizard" that handles:
- Conversion of files from one format into others.
- Add Security features to PDF files like encrypt,decrypt,Add watermarks etc.
- Merges multiple files of different format as one PDF file.
And many more features.Very easy to install.Very easy to use, no training required.
Please checkout the link for more information:
@Phil You nailed it down! +1 for your comment
I could not endorse this any more enthusiastically. It makes me very uneasy to think about how often people are opening .pdf documents directly from IE and then making important changes that are ultimately saved to their local Temp directory and lost forever.
We're talking about two dominant business applications (SharePoint Online and Acrobat) with a fatal flaw that is causing untold data loss for paying customers while they sit back and do nothing -- it's unconscionable. This very basic workflow
1) click on a document in SharePoint Online from browser to open
3) click save
works beautifully across the Office suite which serves to reinforce to end users that this must be the proper way to conduct business. Only later do they every find out that their data is being tucked away and discarded.
I'd even settle on a hacky fix at this point, but no one that can do anything about it seems interested in entertaining the idea. A simple dialog box prompt when a user clicks Save in Adobe Acrobat that warns "You're saving to a temporary directory. Are you sure you want to do that?" would do wonders here. Alas, I made the request to them a long while back and it fell on deaf ears.
As of this moment, we're at 542 votes and no one from Microsoft seems remotely interested in giving us the time of day. I would love a very technical explanation from someone about why it is that this feature request simply cannot be implemented.
A frustrated IT specialist! commented
This feature is essential for our business. Currently we have SharePoint 2013 on-premise, and we are implementing SharePoint online. We have a lot of problems because this feature is not available. Many processes are not optimal and our users are very frustrated, even to consider changing these tools.
I have the impression that the functionality has been abandoned or not implemented for commercial reasons ($), customer sharing (SharePoint vs. Adobe PDF), and not for reasons of technical feasibility.
At the limit, I wonder why Microsoft does not offer a paid solution to solve this?
And all this, with significant impacts on Microsoft and Adobe customers. I think in a way it's the lack of respect Microsoft and Adobe have for their business customers.
I hope the partnership between Microsoft and Adobe. announced in 2017, will ensure that this functionality is implemented.
PLEASE IMPLEMENT ASAP.
Juan Gonzalez commented
LIke my post on twitter, this is a MUST FEATURE to be implemented ASAP before my users start looking for greener pastures at DropBox. We have tons of engineers that work editing PDFs on a daily basis, and not having this integration renders SharePoint and OneDrive absolutely useless to them. PLEASE IMPLEMENT ASAP.
Dave Buckland commented
The lack of this option completely undermines the advantages of using SharePoint Online and PDF (Portable Document Format) files. PDF files are the choice format for cross platform/software interaction between professionals whether these are text documents, graphics or drawings. A solution is required to efficiently allow editing, annotating or commenting on these documents held in SharePoint Online. Ideally this should use the existing PDF software on the local device.
Andrew Jones commented
This is a critical feature for business. Our users are finding it frustrating and adoption of SharePoint will suffer in our organisation directly because of this.
Barbara Garrett commented
Adobe Portfolio PDF's won't open online - even if you set the library to use the client application - it still uses the browser. I have the desktop default to use Adobe Acrobat DC and will only work if I download the file - does not default even though Word/office will use the clients if I set it on site collection and/or library.
Preeti Patki commented
Any update ?