Open Adobe PDF in client application
Office 365 / SharePoint online needs to support opening PDF documents in SharePoint directly to client application (Adobe Acrobat Pro/DC).
As of this request, technical support has stated the only way to open PDF files in Acrobat is to download/save them.
SharePoint On Premise has supported this feature for some time.
Adobe PDF files are as common and Microsoft Office Suite documents and must be editable directly to/from SharePoint Online without the need to down/save edit, and upload which adds user overhead and lowers productivity.
Thank you everyone for your feedback on this item. We recognize this is a valuable feature and are looking at ways we can address it. We do not have a timeline to share at this point.
This is a Major Road Block to using SharePoint as all our SOP's are PDF's with fields to be completed and and email button built in. We can't convert all these to SharePoint Forms in time for a company wide SharePoint rollout.
Please Microsoft, work with other software providers like Adobe so we can use both SharePoint and Adobe.
Any updates from Microsoft, many comments from frustrated users, but "crickets" from MS for over 12 months!
Could we please get some explanation as to why this has been delayed?
Rather than working on an App bar, I think core functionality like this should be prioritized.
George Caspersson commented
Hi Microsoft !
I think you need to take in consideration that this a huge problem for customers and one of the problems that cause users to start syncing data from SharePoint document libraries to the File Explorer via the OneDrive client. However they then get other challenges like sync problems, version handling etc. All would be best if a real effort was made by Microsoft with the intention to solve this problem once and for all. My experience is that many customers really just want to work in SharePoint but shake their heads in dispair when the can't open their pdf files without downloadning them. I know I ask on behalf of many frustrated users who wish for a solution in near time. Best Regards George
Please enable this urgently! :(
Yes this is needed!
With IE moving out of the picture and the new Edge being a Chrome-copy, it's kind of unbelieveable this still isn't working. We can't sign documents this way anymore using Adobe full client. That's essentially the reason we're using SharePoint within our company.
I can't believe the MS took away this option.
It opens in Adobe if you're using file explorer, hence my recent comment on: https://sharepoint.uservoice.com/forums/329214-sites-and-collaboration/suggestions/33196501-view-in-file-explorer-for-edge
So many good reasons to get it working!
Please add this functionality. We need to have it for a better user experience for internal audiences and external customers on our SP sites.
S. Byrnes commented
Businesses require a way to open PDF files directly in the application they have. Either Adobe Reader or Adobe DC.
This allows the users to mark-up and sign documents.
The current solution by Microsoft to force the PDF files to open in a Browser view is not acceptable and has significant impact on our users who must download the PDF files to be able to work.
Any updates from MS since March 04,2020? Please?
It is disappointing that a feature request as seemingly important as this has gone unanswered for over one year. At least we would like to see it on the timeline or some response from Microsoft as to the status. Please update us on this as it is obviously important to many clients (ours and yours). Show us that the UserVoice page is not just us talking into an empty bag.
please resolve this issue. Not being able to open in desktop application of Acrobat DC when clicking on links from Sharepoint causes delays and inefficiencies with productivity. We have a large amount of files to review and commenting and editing functions in detail is a necessity using Acrobat DC but due to lack of integration with desktop client application SharePoint is not meeting that need.
Gregory Fox-Fitzgerald commented
How has this not been resolved in all these years? This is pretty ridiculous.
I work for a construction company who mostly edit PDF's. Opening the PDF from SharePoint Online will open the PDF in the browser, although I've configured the library to use client apps by default. This is extremely frustrating. Another collegue suggested to sync the library, so you can open it from the File Explorer. But this doesn't work when content approval is enabled. In this scenario all synced items are read-only from the explorer. *sigh*
Mark McKay Webster commented
This is absolutely critical for electronic signature gathering from SharePoint. Please tell me that it is fixed.
Working in an engineering company, most of what they do is edit PDF files all day. We are migrating to SP, and this is a HUGE issue and frustration among our users. This is such an obvious feature to have. Please make this happen!
Lance Aughey commented
And another thing...I guess there's no better time or place to bring it up...why is it that (as MICROSOFT states) OneDrive is SharePoint and SharePoint is OneDrive (I.e., they are the same platform) and yet if I attempt to open a PDF from Adobe that resides on OneDrive, it works, without FAIL. But, if I attempt to open a PDF that resides on SharePoint, it FAILS every time...that is, until I use IE's little WebDAV trick and then, magically, it works without FAIL (and OneDrive continues to work). All this, mind you, by using the SAME exact MICROSOFT account. Smoke and Mirrors.
Lance Aughey commented
Classic Microsoft ignoring its customer(s) yet again. Especially love the notice from them that while Internet Explorer will remain supported, the 365 platform will cease to support the use of it. Why does this matter? For the simple fact that functionality that exists between SharePoint and IE allows, for those savvy enough to have discovered it, us to manage PDFs (via Adobe and Bluebeam) within SharePoint -- including checking files in, out, etc. Yeah, keep thinking about it MICROSOFT. Keep taking our money and keep thinking about how many other ways you can screw with the customer.