Open Adobe PDF in client application
Office 365 / SharePoint online needs to support opening PDF documents in SharePoint directly to client application (Adobe Acrobat Pro/DC).
As of this request, technical support has stated the only way to open PDF files in Acrobat is to download/save them.
SharePoint On Premise has supported this feature for some time.
Adobe PDF files are as common and Microsoft Office Suite documents and must be editable directly to/from SharePoint Online without the need to down/save edit, and upload which adds user overhead and lowers productivity.
Thank you everyone for your feedback on this item. We recognize this is a valuable feature and are looking at ways we can address it. We do not have a timeline to share at this point.
We need this feature right now. Thank you for all that you do.
Jason Piterak commented
This is one of the primary sticking points moving clients to SharePoint. We have dozens of customers that use pdf's for critical parts of their workflows.
The only workaround at this point is to use the Adobe Document Cloud integration- which still does not give access all Acrobat DC features; or to completely re-organize customer sites to have pdf files stored in separate locations so that we can use the OneDrive sync for those folders/libraries/sites.
Downloading files and re-uploading causes huge problems with file versioning and data governance.
Please fix this!
Rob - Admin commented
can this feature please be added and extended to other non Microsoft applications please. It is not only MS Office files that are stored in Sharepoint online.
Dennis Pham commented
Please consider this UserVoice as an option:
Geir Stavsholt commented
You can vote for it in Microsoft Teams UserVoice..
Dennis Zuvela commented
Seriously this issue with Sharepoint is making our senior management question whether Sharepoint is the right product moving forward. Why can't MS make this happen. I feel they will lose more customers that have products that enable colab between products.
Mike Watson commented
My firm dances around this problem daily, and it's a real chore to have to use a file folder or desktop to download PDFs from SharePoint to manipulate them instead of simply clicking on the link as we do for Word and Excel files. We need these to open in either Acrobat Pro or Reader (depending on what the user has installed) natively instead of in the browser. I can't believe we've slogged through this for over three years with no solution in sight, just workarounds.
This is my most frustrating issue with SharePoint. I need this feature at least 20 times a day and it's circumventing the whole reason we use SharePoint (so that we don't have to download and save pdfs locally and so that we can edit inline via the native acrobat app).
Susanne Joest commented
Having to download a pdf first to edit it defeats the very purpose of an online collaboration site, by forcing people to edit documents offline instead, this is a step back into the offline stone age. And, corporate users have pdf tools that can do way more than only a pdf viewer for very good reason, so can you please enable them to use these with sharepoint online. For example, for legal documents, we need to commend them, redact them, full text scan them etc. , all of which the online viewer is not capable of, and this is why we pay for an expensive Acrobat SD or Pro license. So, hopefully you can now please enable us actually use these pdf tools for our daily work.
Many web based DMS systems allow ANY file to be opened in the operating systems' native app for that file type. While there's usually a small client piece involved I have good news for you - you OWN the operating system so just incorporate it!
Downloading/uploading non-office file types is an unacceptable end-user experience while sync is okay for small teams, it is not scalable for large numbers of users.
Rob Nicholson commented
*sigh* no timeline. The ability of open files in *any* 3rd party app would make SharePoint so much easier. It's clearly possible because Office can do it (Open in Word). So open up that interface to anyone so we can do "Open in Nitro Pro", "Open in Foxit", "Open in Photoshop" etc. The hard work with WebDAV is there and if WebDAV isn't good enough, then implement your own protocol.
Because of this, my client will continue to use network locations and "Open in File Explorer" via IE. IE!! Come on, it's 2020 and we're having to keep using Internet Explorer :-)
Everette Winslow commented
This has been an issue for some time. I am disappointed Microsoft has not rectified or really even addressed this issue. I had a client who could not read my comments because SharePoint in Edge will not reveal comments in a PDF file. It resulted in a significant loss of productivity until I stumbled on the root of the problem. To have to download a file in order to see comments is silly.
This is so annoying I can't believe it doesn't "just work" I would be happy for pdfs to open in browser by default instead they open WITHIN sharepoint online which is a real pain for basic reading of said document e.g. zooming using ctrl+mouse wheel!
Jürg Portner commented
Opening pdf with Client-Application ist essential for daily work with efficiency!!!
And not only Adobe Acrobat .... ist must be possible also with pdf-XChange!!!
Otherwise Links to pdf on Sharepoint are simply useless, when they don't open with the Client Application!!!
Jason Hyett commented
"We don't have a timeline" are you kidding me?!? This is enough reason to drop SharePoint altogether.
Albert Edelstein commented
This is essential for many of our clients and we are trying to avoid sync client at all cost
Please add this! It is severely hindering our workflow we're trying to generate using pdf forms
Cant fully utilize Teams without being able to open pdf files in the application. Its like trying to golf without a driver
Please prioritize, it's essential, that this is working correctly
Rob Barker commented
This is a MASSIVE issue - please resolve it asap. Our internal document approval processes depend on this.