Open Adobe PDF in client application
Office 365 / SharePoint online needs to support opening PDF documents in SharePoint directly to client application (Adobe Acrobat Pro/DC).
As of this request, technical support has stated the only way to open PDF files in Acrobat is to download/save them.
SharePoint On Premise has supported this feature for some time.
Adobe PDF files are as common and Microsoft Office Suite documents and must be editable directly to/from SharePoint Online without the need to down/save edit, and upload which adds user overhead and lowers productivity.
Thank you everyone for your feedback on this item. We recognize this is a valuable feature and are looking at ways we can address it. We do not have a timeline to share at this point.
Gerry Brimacombe commented
Should be a user setting to "open PDF in client app".
Any updates on this? This is critical for so many users across so many companies.
Exactly what Gerry said, users are unable to open certain documents in browser (get hit with an error), thus they must download the PDF, fill in relevant forms, save PDF locally and then upload to Sharepoint. Our end users are not all that tech savy, thus this is a critical issue.
Gerry Keller commented
We are using some PDF forms which are opened in the broser with an errror message. This is annoying, time consuming and all in all simply a shame that it doesn't seem to be possible to open PDFs in defined applications.
Kate McBean commented
This is the primary reason we are considering options other than SharePoint for file management. It is critical to the day to day operation of our business that we can open pdfs from sharepoint directly into adobe.
The new window suggestion would help our company. We all use Acrobat here, but the inconsistency is driving us mad, and losing a window is the biggest gripe.
Very frustrating that this idea has not been implemented after so many years
Michael Beaver commented
If MS could open all documents in a new window, I'd be happy. I can't tell you how many non savy computer users click a link to open a PDF, read the PDF, close the PDF and then have lost the site simply because the PDF loaded in the same window as the site. Yes, opening in client application would be the way to go, but what about the fact that not everyone has Acrobat or reader installed. Chrome and Firefox have built in PDF readers. This makes things so frustrating for developers.
D. Jäger commented
q.e.d.: Microsoft isn't really interested in their own "I suggest you"-campaign. It remains at a monologue - as so often.
We use BlueBeam in our office and use SharePoint as our file server. Having the ability to have files open in BlueBeam from SharePoint online would be very beneficial
I am in total agreement. It is unacceptable and inconvenient to open the pdf file in Edge instead of starting the client application.
Robert Lake commented
Totally agree. The "in browser" display is very unfriendly.
I then click on "Open in Browser" and I get a different display.
All file types need to have the ability to have them open in the native application that the user wants.
Mike Williams commented
We have documents that show blank in the browser (Edge, IE, Chrome). Downloading and re-uploading PDFs dozens of time per day (for every member of staff) is unacceptable
Reisha Marie commented
Forcing PDFs to open in client application by default is essential to how we use SP. Not being able to do this has been a giant headache for our company. We should at minimum have the same or better functionality as on prem.
Make this a user setting with a corporate default setting. Allows the company to set the default behavior and user to override as they please.
Sue Koch commented
Not opening PDF files in Adobe (when the "use native app" option is set) is unacceptable and makes SharePoint unusable for my group of 300 stakeholders. We will have to find another solution for their document management.
Frumpy Jones commented
I *LOVE* that the 3rd most popular voted item has no notes from the MS team....
I don't even want it to open in a client app, I just want to be bale to set the default width that they open in browser with.
JF Hébert commented
My first thought was that this should be an a configuration item but no, it`s actually a missing feature.
Really? Less than a quarter to go before 2020!
Ever like feel someone is ignoring you...