Email Enabled Libraries
Email enabled list for SharePoint Online, this was a great feature for direct interaction with sharepoint via mail, although site mail box is a similar concept, would love to see email enabled lists in 0365.
Sunil Chava commented
Bring email enabled library functionality to SharePoint Online with Q-Upload! Check this link: https://quadrionus.com/q-upload/
aaron shvarts commented
n a past DCR it was recommended us use Flow. Flow does move the attachments to libraries and those can be tracked and the status updated accordingly and the user with the action plan can be seen as the one who the next action is waiting on. BUT the entire email is not sent to the library and therefore users cannot open that and reply back to the entire email thread from their customer and may be missing some of the information for that item. MS Teams or Office Groups You can use this similarly to the mail enabled document library BUT Teams doesn't have the capability of marking or flagging items within teams to show a email is being worked on or completed, next status etc.
Joshua Koffski commented
We've recently done a cutover to SPO from OnPrem and this is a major sticking point. Having to tell users we're removing their automated solution isn't acceptable.
William van Strien commented
MS Teams, Office Groups, Flow are not an 100% satisfactory / acceptable replacement for use cases in which business self can easily set up automated routing endpoint for document repositories. An email-enabled library is lightweight to set up, to replace merely that utilization by either MS Teams or Office Groups is overkill. And the alternative of Flow requires more work (configuring a (work)flow) than with email enabled library. Agree with the comment below : if Microsoft is now ready + willing to support incoming mails + routing in Teams and Groups, what is then withholding from restoring that same capability in SharePoint Online libraries?
Now that Teams has channels and each channel gets a unique email address and is able to automatically save the message and attachments to the Group document library, I don't understand what is keeping Microsoft from restoring mail enabled library functionality to a standard SharePoint Online site. Instead of forcing people who used to email to a document library in their main site, they now have to send email to either an office 365 group or now a Team channel.
This is a key piece of functionality that is severely missing from SPO. We are struggling to get some of our clients off of SP2007 into SPO because this would disrupt their processes not to have it.