Please provide option to customize email templates
Please provide option to customize email templates used to send notifications out of SharePoint online like "Send by Email" feature on modern UI pages, sharing notifications to other users. Most organizations do not allow users to install mobile apps. Providing information that is not approved will confuse the users and require constant training.
Thank you for this suggestion. We have definitely heard the feedback. While we don’t have any plans at this time to enable custom email templates this is something we’ll think about as we move forward and prioritize items for our future roadmap. Thank you.
Janice M Q S commented
Since we get infiltrated with FAKE "click here to access" emails, being able to add our company logo or customize the message becomes more critical.
Now, we have to send out emails PRIOR letting our customers know we are sending a CANNED email and to follow the instructions to go to their new site.
Erik Rombouts commented
Annie one else needs this feauture urgently?
still needed! We don't want to be promoting the mobile app as we would have to end up supporting personal devices when they had issues with it.
Tommy Moua commented
Any update on this request? It is a much-needed feature.
Max Goss commented
If we had the option to apply custom branding to the news digest email template, then we could use SharePoint (and SharePoint news) as a news letter for the organisation. Most companies will not use a marketing / communication tool that has MS branding all over it. If we could change these images to our own company logos then I could see this being really useful. In our company, a 3rd party email CRM system is being chosen over our established SharePoint intranet because of the inability to customise these emails...
I recently started using Modern pages on our online SharePoint site and finding out the email templates cannot be customized was a big disappointment. I hope this feature is added soon! Thank you.
I would like to customize the email sent to externals (guests) adding a disclaimer....
This is a basic and essential future. If Microsoft don't want us to customize SharePoint they Should provide us an easy way to Brand these emails in a supported way.
When we work in a Multi Tenant Scenario its hard to follow invites and emails that lack basic branding.
I wish the Microsoft O365 Product team pays some Serious attention here.
Unless we can add our company branding to the email digests, or send by email in modern, using this feature for corporate communications is a non-starter and we still need to use our current 3rd party tools. Please add this functionality! The way the emails look now it appears as if Microsoft sent these and not our companies communications team.
Avoiding phishing should be enough reason for getting this feature. It could be done same way EMAIL ENCRYPTION templates are done.
Would like to use our organisation branded template so people know its not a spam.
this is a HUGE shortcoming today in SPO
please fix this !!!
This functionality would be very useful!
Quint Brantley commented
Yes, This is a much needed feature. The current e-mail template looks generic and fake.
also to be able to customise the digest emails sent from communications sites would be fantastic!
I cannot believe this feature is not available. As a governmental agency, spoofed MSFT "share" eMails are almost the ONLY phishing attempt we receive.
If we could personalize these, we could clearly identify those internal documents and stop the spread of spoofed eMails.
Michael Delpach commented
Definitely need this feature.
Right now, my email subject is:
DELPACH Michael (IM-CII/A) shared "C11515 Records Management Process Clarifications" with you.
All I need is:
C11515 Records Management Process Clarifications
Tom Castiglia commented
Just had a customer request this. Need to customize Welcome email sent when users are added to an Office 365 Group.
We definitely need something like this, external users are paranoid due to the whole ransomware thing.
Very useful feature for enterprise. I would give an ability to create custom notification messages for Sharing in Custom UI, descries training cost and increase adoption of SPO.