News post notifications to author, not creator
In our organisation, we often create news posts for others that do not have the rights to do so. We then set them as the Author of the news post.
However, when others subsequently comment or "like" the news post, the email notification is sent to the creator and not the author.
We would like to ability to change the notification behavior such that authors can be set up to receive the comment notifications.
Nate Sampson commented
Full control over comment notifications would be ideal, not just a default to the author vs. creator. The option for multiple recipients for comments would allow proper organizational knowledge management.
Danny Golding commented
The fact that you can't change who receives an email notification about a comment is causing us real problems.
Surely it can't be too difficult to provide a method for specifying who email notifications go to?
jez lawrence commented
Introducing SP Online and M365, have spun up a bunch of pages on a site using the learning pathways app, months of work, and I go to finally take my first 5 days leave of the whole year... and I can't have comments go to my colleague while I'm off.
Oh well done microsoft. Slow clap.
Basics, it should be possible to enable and disable notifications for site, page or news article and to have the possibility to enable notification for comments and disable notifications for likes (which creates a lot of emails and nothing that you really need to act on)
We also have a need to make sure that Subject Matter Experts/information owners are being notified when employees are commenting. One way to solve this could be to send notifications to employees that have been @mentioned in comments. In that case the web editor simply can @mention the SME who will get a notification and answer questions in comments or even clarify content if needed.
We run into this issue as well. I create pages and news for our organization, however the notifications come to me rather than the person I present as the author of the page. This is frustrating to me since I get ALL of them.
At least let me turn them off!
Zoe Benston commented
Definitely need to be able to choose who gets Comments on each site page. The creator of the page was, in our case, a contractor. Sending to the page creator does us no good at all.
Any plans to fix this inconvenient?
Comment notifications should go to all group of site owners and not only to the creator of the page!
Tracy Thomson commented
It would be nice if the notification could be sent to multiple people, or to a group email address.
Yes, it would be great if we can change the recipients of this notification.
Suprised this one doesnt have more votes. We can't really use news as it is now. Case - publish new and get 50 comments/likes over the next 24 hours will be somewhere about 30-40 emails to the creator. Our end-users will be grumpy as *** :) ANd most likely press the unsubscribe but will then miss out on other important notifications.
There really should be an option to turn this on and off. At the moment we are thinking of workarounds, but havn't landed that yet. One idea is to creat a flow that creates the newspost with an admin account.
this is must-have.. at the moment persons who is blog author learned how to create empty page sho she could recieve comments notifications for her text.
jacopo a commented
Lee D. commented
Agree that we should be able to set where the notifications should be directed. Even if that means updating the author. But would like a way to batch update as well since there can be thousands of posts over time.
It really is strange that these comments are tied to a field that is called the author, where in fact it's the creator. I can imagine that creator is to be seen more as a system property that should not be changed afterwards. But a userlevel feature as comments is should never be tied to such a system level property. Creators may leave the company, but who is to receive the comments from that moment on. We don't want to build a custom solution to update the auhor (creator) field of pages after someone leaves the company
Michel Smit commented
Currently, the functionality is not useful for our organization with lots of users. Users change jobs frequently, this would render the comments on the page useless when there isn't an easy way to update the person who's getting the notifications. Also, would be great if notifications can be sent to a group of people.
Nick Cruickshank commented
This is really a standard function, especially with the ability to get emails when there is an @mention. SO should be too much to add in notifications for specific people or just the author
Niclas Dahl commented
This should be such an easy fix, just make it so that the comments are directed to the one who creates the page AND the one who populates the "Author byline" field. Then it's up to those individuals if they wish to cancel the subscription on comment notifications or not.
Ignacio Ortiz commented
This should be a toggle somewhere, sometimes a page is meant to create discussion but not necessarily for the one who set the site up.
Jacopo Alabiso commented
I would add, even more:
In ALL organizations, always, people change job.
how can I manage to get notifications to the new guy?