At present the forward/back controls for filmstrip and carousel layouts in a number of web parts only display when the user focuses on (points mouse over) the web part. There are dots and/or numbers at the foot of the web part to indicate to users there is more content they can see.

Unfortunately, our users don't necessarily 'get' this very subtle visual cue about there being more content and don't even think to focus on the web part area.

Can you either change the default state so that this is always visible or create a setting in the web parts so that if filmstrip or carousel layout is used we can decide for ourselves whether the forward and back controls are always visible or only show up on focus/mouse over.

Note also I see a few people are asking for auto play on carousel and film strip - if this feature is added, please ensure users have the ability to pause/stop the movement as this is a WCAG requirement.