Information management policy - retention policy set at folder level not working in SharePoint Online
We have followed the steps mentioned in the article "https://support.office.com/en-us/article/create-and-apply-information-management-policies-eb501fe9-2ef6-4150-945a-65a6451ee9e9"(Create a policy for a list, library or folder) for setting up retention policy at folder level in a document library and noticed that the SPO Information Management Policy is not taking effect on folders. Microsoft support engineer confirmed that the job timer works inconsistently. Please consider fixing the job timer.
This is BUG but Microsoft Support Team / Case #:19418210 want us to post in USER VOICE, not sure WHY