Email Enabled Document Library / List
If you enable this option on a document library / list within Sharepoint Online (Office 365) it generates a customisable email address.
When you send an email to this email address Sharepoint processes that email and creates a new item in that document library / list with the contents of the email:
- Sender email address
- Date / time
This would allow you to use Sharepoint Online as a ticketing system or to log certain emails for any reason.
William Wood commented
This should function like it does in SharePoint 2013, allowing emails to go to different folders by subject. A nice additional would be to allow each folder to have it's own email address instead of each library.
Agree with @Eric van Glabbeek. We did the same thing using a Exchange DL and flow. Trigger - when an email is received, copy attachment or body (whatever you wish) to sharepoint library /list
Eric van Glabbeek commented
We created this same functionality now using Flow.
Any improvements on this topic, considering also the comment made by Eric on April 2016 ?
I do not understand. This idea was a Top idea with 156 votes (+29 votes on duplicate idea) in the previous office365.uservoice.com. And it was reviewed as "Thinking about it". While here it hardly exists with 3 votes.
Please include this in considerations.
Also, it would be improved functionality with an option of saving .msg file as .txt or .html.