Enable adding items to a list
If you use a list for something like IT issues, you should be able to add an item to that list, a client should be able to add their broken computer issue to the list for the admin to fix. And the admin able to keep the client up to date with the fix without having to go to a desktop version to update the issue.

1 comment
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Anonymous commented
This is pretty basic. I'm surprised it has to be requested.