Increase the accuracy of searches
t get search hits for file names and list column contents with that contain both Roman and Japanese letters. Even trying prefix match searches doesnt yield any results and this is causing us trouble in our operations. We would like to see the system improve, so that there`d be search results for character columns that include Japanese as well.
Even if you search by the title itself, it will not hit.
The Japanese search is an impression that deteriorated abnormally in the past month.
Many complaints are coming from end users as well.
Please correct it as soon as possible
Office 365 Japan Support Team commented
When it comes to the current search system of SharePoint Online, I am aware that the item name containing Japanese can not be hit no matter how many times I make a search with such name. Even if I try to search the item name only with 'HIRAKANA' such as 'あいうえお'commonly used only in Japanese, I find an unintended character dividing displayed by the word breaker.
As a consequence, I hope the search system to be organized in terms of its accurate search leading to a setting of the item likely to be recognized as Japanese on a tenant-by-tenant, site-by-site, and list-by-list basis.