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Michael R

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    Michael R commented  · 

    Hello Product Team,

    I can confirm this is a really crucial suggestion. We're observing the same API calls throttling related issues within Veeam Agent for Microsoft Windows recovery operations when after a while regardless possible throttling handling steps the recovery fails due to the throttling of API calls:

    [24.10.2019 01:55:08] < 348> stg| [debug] Waiting 124984 MS before next OneDrive API call
    [24.10.2019 01:55:08] < 1888> stg| WARN|OneDrive API call failed. Number of attempts: [1]. Should be retried: [1]
    [24.10.2019 01:55:08] < 1888> stg| >> |OneDrive error: 'The request has been throttled
    [24.10.2019 01:55:08] < 1888> stg| >> |Inner error: throttledRequest'
    [24.10.2019 01:55:08] < 1888> stg| >> |--tr:Request URI: '/drive/root:/VeeamBackup/3edb884f-081c-43f4-9131-d231d678f53e/BlockStore/%7Bc2653075-ec25-4934-817d-b61197996e8a%7D/eb/ebcff0fbfcd491e74c6da41a36f0d24f:/content'
    [24.10.2019 01:55:08] < 1888> stg| >> |--tr:Request Method: 'GET'
    [24.10.2019 01:55:08] < 1888> stg| >> |--tr:Response body: '{"error":{"innerError":{"code":"throttledRequest"},"code":"activityLimitReached","message":"The request has been throttled","retryAfterSeconds":120}}'
    [24.10.2019 01:55:08] < 1888> stg| >> |--tr:Reason phrase: 'Too Many Requests'
    [24.10.2019 01:55:08] < 1888> stg| >> |--tr:HTTP code: '429'

    The full log is available at the following link if needed -https://storage.veeam.com/tmp/File_03822547_e40b7209f2.zip

    Let me know if any details are needed to help for further possible improvements.

    Michael R supported this idea  · 

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